Self pay is an alternative way of getting the treatment you need by paying for yourself. You might want to choose this option if you are not eligible for NHS-funded care, want to be seen sooner, or don’t have private health insurance. Our aim is to make high quality hospital care as accessible and flexible as possible, to help you get back on your feet sooner.
The cost of surgery depends on which procedure you are having. Our price list can be found here. Because we offer high quality care from our established treatment centre, without the costly extras you might associate with private hospital treatment, we are able to offer you more affordable prices; fast access to great treatment doesn’t have to break the bank. The final cost of your treatment will be determined following your initial consultation and will be unique to your individual needs.
We know that being treated sooner can have a huge impact on your quality of life, so if you would like to explore the option of paying for yourself please contact us using the enquiry form or visit your local Care UK hospital website for details of their Self Pay Advisors. Changing your path from the NHS to self pay is simple, and you may even see the same consultant, as all of our doctors also treat NHS patients.
We pride ourselves on our short waiting times, so your access to treatment could be significantly quicker with us. Please contact us using the enquiry form or visit your local Care UK hospital website for details of their Self Pay Advisors, who will be able to give you the latest information on waiting times.
In order to keep our waiting times low and provide the best possible service to all of our patients, we do not give you the option to choose your consultant. This allows us to schedule your care as quickly as possible, so you don’t have to wait any longer than necessary. However, we will guarantee that you see the same consultant throughout your journey with us; they will be with you every step of the way, from consultation, to treatment, to aftercare. All of our consultants are highly skilled and experienced and adhere to the strict quality and governance standards we set, which mirror those of the NHS.
We have a dedicated patient helpline number at each hospital for you to call if you have any queries or concerns following your surgery. You will receive a telephone call from one of our clinicians the day after you return home, and you will have a check-up appointment or physiotherapy depending on the type of surgery you’ve had. We’ll make sure that you’re looked after for as long as you need our care.
In October 2014, the Competition and Markets Authority (the “CMA”) published the Private Healthcare Market Investigation Order 2014 (the “Order”) following its investigation into the private healthcare industry. The Order imposed requirements on private hospital operators to disclose certain information in relation to referring clinicians (as defined by the Order) for the benefit of patients. Full details about the investigation and the Order can be found on the www.gov.uk/cma-cases/private-healthcare-market-investigation. The information provided by Care UK below is required by the Order.
Care UK private healthcare services are delivered through fee rates and packages agreed between Care UK and Medical Insurers or Private Patients. Consultants who are employed or engaged through Care UK do not levy any fees directly to Medical Insurers or Private Patients, in relation to any healthcare services provided by Care UK. No Clinicians hold practicing privileges with Care UK and thus all referrals are received directly from General Practice, Private Patients or via Medical Insurers.
Care UK does not provide any Clinicians with any Direct Incentives or any High Value Services.
In the course of providing NHS and private healthcare services Care UK does provide some or all of the following Low Value Services:
Following the Health Act 2009 all healthcare providers have a statutory requirement to publish a Quality Account. The quality of service patients receive at our hospitals is highlighted in this report. In it you’ll find examples of how we ensure quality across all areas of our service. Read our latest report here.
Along with all Independent Sector healthcare providers, we will be supporting NHS England by providing essential support to NHS Hospitals during the Coronavirus crisis. As a result, unfortunately, we have to cancel the elective services we offer to our patients. If you have an appointment, somebody will be in touch as soon as possible to discuss. Please bear with us whilst our phone lines are extremely busy and we work through speaking to each individual patient.
For more information on our response to the COVID-19 (Coronavirus) crisis, please view the message from our Chief Executive, Jim Easton.